Frequently Asked Questions
Q: What is the difference between Cool Gel infused Memory foam and normal 100% memory foam? And which will be best?
A: Cool gel foam stays cooler by dispersing heat, great for warm climates or hot sleepers. Standard foam retains more heat but offers the same support. Cool gel foam feels about 1–2°C cooler than standard foam, making it a better choice for a cooler sleep.
Q: What’s the difference between Cool-Gel Pillow with Cover, Cool-Gel Pillow with Grey Cover, and With Outer Cover?
A: The Cool-Gel Pillow with Cover has gel-infused foam and a white cover. The Cool-Gel Pillow with Grey Cover has the same gel foam but with a grey cover. The Pillow with Outer Cover is a memory foam pillow with a white outer cover, but without the cool gel infusion.
Q: What is memory foam?
A: Memory foam is a viscoelastic material that contours to the shape of your body, providing support and pressure relief. It’s better than other materials because it offers personalized comfort and helps alleviate pain by evenly distributing pressure.
Q: What is bamboo fabric?
A: Bamboo fabric is made from bamboo fibers, known for being soft, breathable, and eco-friendly. It’s better than other fabrics because it’s naturally moisture-wicking, hypoallergenic, and sustainable, making it gentle on the skin and environmentally friendly.
Q: How does the 30-Night Free Trial work?
A: If within 30 days you find the product uncomfortable, raise a ticket to initiate a return. Send the product back to our address. If return shipping is under ₹200, we’ll cover it; otherwise, you’ll pay the difference. Folding the pillow can reduce size and shipping costs. Refunds are processed within the specified time.
Q: Can a memory foam pillow be washed?
A: Memory foam pillows should not be washed. Only the outer cover can be removed and washed.
Q: What is the warranty period?
A: The product comes with a 1 Year Manufacturing Warranty.
Q: How do I return this product?
A: You can return the product within 7 days of purchase.
Any Questions?
Reach out to us for assistance or inquiries.
