Dear valued customer,

We are dedicated to ensuring your experience with us is both friendly and hassle-free. Rest assured, the item you've purchased will be shipped using our trusted delivery partners.

However, in the rare event of delivery damage or a possible incorrect delivery, we kindly ask that you reach out to us within 48 hours of receiving your order so we can promptly investigate the issue.

For any missing or damaged items, please provide the following documentation or proof within 48 hours of contacting us:

1. Images depicting the outer packaging.
2. A photo of the received item.
3. An unboxing video showcasing the outer packaging and received item.

Additionally, please note our return, refund, and cancellation policy:

Return: Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

We offer a 30 Night Trial, only applicable to all Memory Foam Products. Click here to know more.

Refund: Please courier the pillow to our address. Once we receive it and it passes QC, we'll refund you 100% of your invoice amount. Below is our address:

My Armor Wellness Pvt. Ltd.
Plot No-5, Survey No-119/1-122/1, GIDC, Visnagar - Kheralu Rd, Visnagar, Gujarat 384315
M: +91 7984090979

Note: To return/replacement the product, please courier it to our address (we currently don’t offer pickup support, but we are working on it. Thank you for your understanding).
If the cost is under 200 rupees, we'll take care of it. However, if it exceeds that amount, you'll need to cover the additional cost.
Additionally, you can try folding the pillow tightly and evenly to minimize its size and reduce its volumetric weight to reduce the shipping cost.

Furthermore, for the courier charge refund, please provide the bill indicating the amount you've paid to the courier company.

Cancellation: Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However, return is possible for all orders/products.

Your cooperation and promptness in providing these details will greatly assist us in resolving any issues efficiently.

Thank you for choosing us.