Dear Valued Customer,

You may request to cancel your order within 24 hours of placing it, provided it has not yet been shipped. Once the order is in transit, we are unable to cancel it mid-way, but you will have the option to simply reject the delivery upon arrival.

We are dedicated to ensuring your experience with us is both friendly and hassle-free. Rest assured, the item you’ve purchased will be shipped using our trusted delivery partners.

However, in the rare event of delivery damage or a possible incorrect delivery, we kindly ask that you reach out to us within 48 hours of receiving your order so we can promptly investigate the issue.

For any missing or damaged items, please provide the following documentation or proof within 48 hours of contacting us:

  1. Images depicting the outer packaging.

  2. A photo of the received item.

  3. An unboxing video showcasing the outer packaging and received item.

Return Policy:
The product must be returned within 7 days from the date of delivery. It should be in its original condition, with all tags, packing material, courier receipt, invoice, and any other documents intact.
We also offer a 30-Night Trial applicable to all Memory Foam Products. (Click here to know more.)

Refund Policy:
Please courier the pillow to our address. Once received and cleared by our Quality Check, we will refund 100% of your invoice amount.

Return Address:
My Armor Wellness Pvt. Ltd.
Plot No-5, Survey No-119/1-122/1, GIDC, Visnagar - Kheralu Rd, Visnagar, Gujarat 384315
M: +91 7984090979

In some cases, if the location or product dimensions don’t meet courier criteria, customers are required to arrange the return.

Note: Currently, we don’t provide pickup service. Customers are requested to courier the product back to us. If the courier charge is under ₹200, we will reimburse it. If it exceeds ₹200, the additional cost will be borne by the customer. To reduce the shipping cost, you can fold the pillow tightly and evenly to minimize its size and volumetric weight. For reimbursement, kindly share the courier bill indicating the amount paid.

Cancellation Policy:
To cancel your order, please chat with our support team on WhatsApp. If the order has already been shipped, cancellation won’t be possible, but returns are always an option.

Your cooperation and promptness in providing these details will greatly assist us in resolving any issues efficiently.

Thank you for choosing us.